Free public directory

Mumbai animal & bird rescue helpline

Found an injured animal or bird? Find your area below and call or WhatsApp the local rescue volunteer. 19 areas across Mumbai, the western and central suburbs, Mira-Bhayandar, Vasai-Virar and Thane.

Short answer

Mumbai has no single animal or bird rescue number — rescue is run area by area by local volunteers. Find your area in the list below and call that contact, saying at the start what animal it is. If your area is not listed, call the general animal helpline on 8655370005. Keep a bird boxed, dark and quiet with no food or water — but do not pick up an injured dog or cat, because pain makes them bite.

Do this now

  • Put it in a ventilated cardboard box with a soft cloth.
  • Close the lid and keep it dark, quiet and warm.
  • Keep pets, children and noise away from the box.
  • Call your area contact straight away.

Do not

  • Do not give food, water, milk or medicine.
  • Do not pull kite string out of a wound.
  • Do not use a wire cage — it breaks feathers.
  • Do not keep opening the box to check or photograph.

If it is a dog, cat or other animal

The advice above is for a bird. Do not pick up an injured dog or cat — pain makes any animal bite, and an untrained lift can turn a treatable spinal injury into a permanent one. Make the spot safe from traffic, keep everyone back, note the exact location, and call with a clear description. Never give paracetamol: it is lethal to cats.

What to do for an injured animal
Kite string (manja) case? Do not pull the string — cut it clear of the body and leave anything embedded to a vet. Read the manja guide

Animal and bird rescue helpline numbers by area

19 areas · 32 rescue contacts

While you wait

What to do before the rescuer arrives

Shock kills more rescued birds than the original injury. Almost everything useful in the first ten minutes is about keeping the bird calm.

  1. 1

    Contain the bird before you call

    Cover it with a cloth, lift it with both wings held gently against its body, and place it in a cardboard box lined with soft fabric, with air holes punched from the inside outward. Close the lid.

  2. 2

    Keep it dark, quiet and warm

    Put the closed box indoors at normal room temperature, away from pets, children, direct sun and fans. Darkness is what calms a bird in shock, so keep the lid shut and resist checking on it.

  3. 3

    Do not offer food or water

    A bird in shock cannot swallow reliably and can inhale liquid into its lungs, which is frequently fatal. It can safely wait several hours without eating or drinking.

  4. 4

    Call your area contact

    Find your area in the list on this page and call. If nobody answers, try the other numbers for that area, then send a WhatsApp message with your location and a photo.

  5. 5

    Tell them what they need to know

    Give your exact location with a landmark or a live location pin, the kind of bird, what you can see wrong with it, whether a cat or dog was involved, and whether any string is wrapped around it.

What to say when you call

Rescue volunteers lose more time to vague locations than to anything else. Have these five things ready before you dial.

  • Exactly where you are

    A landmark, building name or a live location pin over WhatsApp.

  • What the animal is

    Pigeon, crow, kite, owl, parrot, dog, cat — or just describe its size and colour.

  • What you can see wrong

    Bleeding, drooping wing, string wrapped around it, unable to stand.

  • What happened

    Hit a window, fell from a nest, caught by a cat, tangled in kite string.

  • Whether it is contained

    Say if the bird is already in a box, or still loose on the ground.

  • A number you will answer

    The volunteer will call back when they are close.

Questions

Mumbai animal & bird rescue — FAQ

What is the animal rescue helpline number in Mumbai?

Mumbai has no single animal rescue number — rescue is run area by area by local volunteers and groups. This page lists 32 contacts across 19 areas for both animals and birds. Find your area, then call or WhatsApp that number and say at the start what animal it is. If your area is not listed, the general animal helpline is 8655370005.

Who do I call for an injured dog or cat in Mumbai?

Call the rescue contact listed for your area on this page and say immediately that it is a dog or a cat, because not every volunteer handles every species. Give a live location pin, describe what you can see wrong from a safe distance, and do not attempt to pick the animal up yourself.

What is the bird rescue helpline number in Mumbai?

Mumbai does not have one single bird rescue number — rescue is run area by area by local volunteers. This page lists 32 contacts across 19 areas. Find your area, then call or WhatsApp that number. If your area is not listed, the general animal helpline is 8655370005.

Who do I call if I find an injured bird in Mumbai?

Call the rescue contact listed for your area on this page. Tell them exactly where you are, what kind of bird it is, and what you can see wrong with it. While you wait, keep the bird contained in a closed ventilated box in a dark, quiet place, and do not offer food or water.

Is there a 24-hour bird rescue helpline in Mumbai?

Availability varies by area and by volunteer. Some numbers on this page note their hours, and a few operate only on specific dates. If your first call is not answered, try the other numbers listed for your area, then send a WhatsApp message with your location so a volunteer can respond when free.

What should I do while waiting for the bird rescuer to arrive?

Put the bird in a ventilated cardboard box lined with a soft cloth and close the lid. Keep it somewhere dark, quiet and warm, away from pets and children. Do not give food or water, do not clean or dress any wound, and do not keep opening the box to check on it.

Are these rescue helpline numbers free to call?

The directory itself is free to use and needs no account. Calls are charged at your normal mobile tariff. Most of these numbers are personal mobiles belonging to volunteers who rescue in their own time, so please call only about a genuine animal or bird in distress.

My area is not on this list. What should I do?

Try the nearest listed area first, since many volunteers cover neighbouring localities. Otherwise call the general Mumbai animal helpline on 8655370005, or send a WhatsApp message including your exact location and a photograph of the situation.

Can I call these numbers for an injured dog or cat rather than a bird?

Several of these contacts handle animals other than birds, but not all of them do. Say at the start of the call what animal it is. For an injured street dog or cat, do not attempt to pick the animal up yourself — describe the location accurately and wait for a trained rescuer.

Is there an animal ambulance in Mumbai?

Several rescue groups run a vehicle, but coverage is area-specific rather than city-wide and no single number reaches all of them. Call the contact for your area and ask directly whether they can send a vehicle, and say if the animal is large or cannot walk — that is what decides whether a vehicle is needed.

Who do I call for an injured cow, buffalo or other large animal?

Call a rescue contact for your area and also your municipal or veterinary department, and say clearly that it is a large animal. Cattle cannot be carried in a car and need a sling, several trained people and usually a vehicle with a ramp, so the right equipment has to be sent from the start.

What should I do while waiting for an animal rescuer to arrive?

Keep the animal safe from traffic and keep people and pets back, but do not try to pick up an injured dog or cat — pain makes any animal bite, and an untrained lift can worsen a spinal injury. Keep it warm and in sight, give no food, water or painkillers, and stay nearby so the team can find it.

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These numbers are publicly circulated rescue helplines belonging to the volunteers and groups who publish them, not to Jinseva. Availability, hours and coverage are decided by each group and can change. Please call only about a genuine animal or bird in distress.